Terms and Conditions
Prices and Payment
All prices are in £ sterling and include UK VAT at the appropriate rate. Delivery charges are not included in the prices
quoted. We accept payment by most major credit and debit cards and cheques drawn from British banks. Payment is taken once
we have established that we can fulfil your order, checked details and stock availability and despatched your goods. We do
not charge your credit or debit card until we dispatch your order.
Delivery
We only deliver within the mainland UK. We cannot guarantee delivery times but we aim to deliver within 5-7 working days.
Delivery Costs
The delivery costs for the UK are as follows:
£2.95 for orders up to the value of £20.00. £4.95 for orders from the
value of £20.00 - £75.00. Delivery is free on orders of over £75.00
Purchasing
All items offered on our website are subject to availability. To purchase any of the items on our Web Site, click the "Add
to Basket" button shown on each product. When you place an order to purchase a product, we will send you an e-mail confirming
receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product
which is accepted by us when we send e-mail confirmation to you that we've accepted your order or dispatched the product to
you. The contract will be filed. For safety reasons your order’s data are not accessible via internet. We keep these
data in confidence according to our privacy policy.
After-Sales Services and Guarantees
If for any reason you are not completely satisfied with your purchase, you may return it within 14 days from the date of
delivery. We will be happy to exchange, replace or refund providing the goods are returned unused and in their original packaging.You
are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition at your expense and
we would recommend for your own protection that you use a recorded delivery service as we cannot be held responsible for returned
goods which are lost in transit.
Customer Service
Any complaints regarding the goods or services supplied should be made to:
Customer Services Manager, Chichester Armoury,
43 West Street, Chichester Sussex, PO19 1RP.Telephone 01243 528316, Fax 01243 778865.
You can write, telephone or fax us
with your complaint. Our normal office hours are 9.30am - 5.00pm Monday - Saturday.
Statutory Rights
These Terms and Conditions do not affect any of your statutory rights.
